Help & Support

How can we help you today?

Here are the most frequently asked questions on the site, simply press on a question to reveal the answer.

Bingoport.com is America's home of bingo. Win Port Points and then redeem them for prizes, vouchers, and PayPal cash. To enter our bingo games and tournaments, you need Access Tokens. We give you Free Access Tokens when you join and you can explore all the ways to get more Free Access Tokens via the Access Tokens option in the menu. You cannot purchase Access Tokens, but there are plenty of ways to earn them instantly.

Access Tokens are required to enter our single bingo games and bingo sessions. The more Access Tokens you acquire, the more games and sessions you are able to play. Access Tokens have no monetary value and cannot be purchased. However, you can earn Access Tokens via a number of options as outlined on the Access Tokens page. All Access Tokens are valid for 30 days from the date you receive them, at which time they will expire, so if you have them, use them.

Port Points are what you win if you claim a bingo in our single games or bingo sessions. Once you've won enough of them, you can exchange them for real rewards like Amazon vouchers and PayPal cash! The more games you win, the more your Port Points balance will grow.

Bingo game prizes and jackpots are paid in Port Points. Once you have accrued enough Port Points, head to our Rewards Store and exchange them for Amazon Vouchers or cash out via PayPal!

If you have 2,000 Port Points or more, you can head to the Rewards Store and cash them in for more Access Tokens. If you don't have 2,000 Port Points to spare, or you don't want to dip into your Port Points balance, you can explore all the ways to get Free Access Tokens on the Access Tokens page.

You can see the prize listed in the session information in the lobby before you enter a game/session. You'll see how many Access Tokens it costs to play and what you can win in return. Check the What's On page to see what prizes are on offer in our major sessions.

When you enter a room, you will automatically receive cards for the next game. All players receive the same number of cards, so just sit tight and the cards will display for you at the start of the next game. Enjoy!

It’s finally happened- your numbers fell right and you got BINGO! If you're playing an auto daub session, you don't need to manually call bingo; our system is set by default to auto-claim, which means bingo will automatically be claimed when your card is successfully completed. Congrats! If you're playing a manual daub session, click the Claim Bingo button as soon as you've daubed that winning number. It will appear only once you have daubed a correct bingo.